All products in our online shop are shipped from USA through USPS (United States Postal Service). As per USPS guidelines, packages that weigh less than one pound are shipped through USPS first class and should arrive in 4-6 business days and packages that weigh more than one pound are shipped through USPS Priority Mail and should arrive in 2-4 days. Sometimes the tracking information is not updated with the USPS but please know the item is moving. If you do not receive the item in 8-9 business days then please contact us.
All orders are subject to availability. From time to time we may be waiting for a new delivery. If the items are unavailable we will contact you and offer you a refund on your order or suggest you to place the items on back order which will make sure that it will be shipped to you on a priority basis once we have the item in stock.
Please make sure you provide the correct delivery address while placing the order. In case a package is not delivered and returned back to us we will issue a refund to you after deducting the incurred shipping charges.
Customization and bulk orders
Products that require customization and bulk orders may be shipped from a different location other than USA and delivery times may vary depending on the time needed for customization and delivery location.
Minimum delivery time for customization and bulk orders is 15-20 days. We will let you know the approximate delivery time of your order before you place the order with us. Tracking number will also be sent to you so you can track your order. Please note that we try our best to make sure the orders are delivered within the given delivery date; however, due to any unforeseen reason due to custom delays or any other reason if an order is delayed in transit we are not liable. If an order is delayed and not shipped by us, we can cancel the order on customer’s request and issue a full refund.
Returns and Exchanges
We do not accept returns and exchanges. However, if the product you received is damaged and is not fit to be used then please notify us within seven days after receipt and we will accept returns and issue you a refund.
All Clearance products are final sale, and no returns will be accepted.